How Lawyers Can Improve Client Communication During Summer Vacation Season

How Lawyers Can Improve Client Communication During Summer Vacation Season

A client calls with an urgent question about their case. Your receptionist is out on vacation. Your paralegal is covering two desks. The call goes to voicemail and never gets returned. Yikes!  Summertime often brings a welcomed break for law firm staff, from attorneys to administrative professionals. But while your team enjoys well-deserved vacations, your…

Answering Services for Employment Law
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The Law Firm Guide to Smarter Admin with Outsourcing: Get Our Free eBook 

Managing a law firm means juggling casework, client relationships, deadlines, and a constant stream of administrative tasks. If you feel like there’s never enough time in the day or that your team is overwhelmed with work that keeps them from practicing law, you’re not alone.  That’s why we created our free eBook, “Outsourcing Administrative Support for…

Bankruptcy Lawyer handling calls

Bankruptcy Law Firm Call Handling: How to Handle Increased Client Calls Before Tax Deadlines 

Tax season is a high-stakes time for bankruptcy law firms. As the tax deadline approaches, individuals and businesses facing financial difficulties seek legal guidance at an accelerated pace. The influx of client calls can overwhelm your firm, making it challenging to provide the level of service and responsiveness that potential clients expect.  How can your firm…

Common FAQs about Legal Answering Services

Common FAQs About Legal Answering Services 

In the legal field, effective communication holds immense importance due to the high stakes involved, where prompt responses can influence both client trust and case outcomes. Whether arguing a case in court, attending a critical meeting, or being away from your desk, partnering with a qualified legal answering service ensures that clients can reach you…

Best legal practice areas for a legal answering service

The Best Legal Practice Areas for a Legal Answering Service 

Why Your Law Firm Needs a Legal Answering Service  For law firms, every missed call could mean a lost client or a critical case update slipping through the cracks. Studies show that nearly one in three calls to law firms go unanswered and 68% of legal clients say their decision to hire an attorney is…