A sales funnel diagram illustrating the customer journey stages. The funnel narrows from the top (awareness) to the bottom (action), showing how potential leads are filtered through stages of interest and decision-making before converting into customers.
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Streamlining Your Sales Funnel with PATLive

Running a small business means managing multiple tasks at once, but one of the most critical elements is ensuring your sales funnel is smooth and effective. Missed calls, delayed follow-ups, and a lack of immediate responses can cause potential leads to slip away before they ever become customers. That’s where PATLive comes in—helping you capture…

Transform your HVAC business with PATLive

Transform Your Home Services Business with Efficient and Personal Phone Answering

In the home services industry, turning potential customers into loyal patrons is the golden ticket to success. Did you know that 40% of customers who contact you online end up making a purchase? This statistic highlights the great potential hidden within those initial interactions. Whether it’s booking an appointment, confirming availability, or inquiring about prices,…

Here’s Why Every Home Service Business Needs an Answering Service

Here’s Why Every Home Service Business Needs an Answering Service

If you own a home service business, this one’s for you. For most home service businesses, phone calls are the single greatest source for new customers. If your sink is spewing gallons of water all over the kitchen or you just discovered a termite infestation, you’ll probably pick up the phone rather than waiting for…

staying connected: remote worker

Here's How to Be Productive When You Don't Have an Office

What is the point in having a traditional office when there are so many tools that make staying connected possible from anywhere in the world? Do you roll your eyes when you see photos of entrepreneurs working from a beach with cocktail in hand? If so, you’re probably just jealous since you’re sitting at an…

receptionist revolution - PATLive receptionist for phone and web chat answering services
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2024 Receptionist Revolution: Embracing the Future with a Human Touch 

The new year has arrived and with it will come new innovations that will blow last year’s out of the water. As we continue to witness the fiery rise of artificial intelligence or AI, we remain resolved that human connection still matters in business. We would argue it’s more important than ever before!  As you…

Ted Talks: Ideas worth spreading

5 Ted Talks That Will Make You A Better Communicator

Understanding and speaking without double negatives is communication 101. If we want to be taken seriously by our peers, other professionals or just as human beings on this planet, it’s important to pay attention to the way we represent ourselves through our communication. Poor communication in the workplace has an extremely negative impact that runs…