Business Phone Extensions Made Simple
Give customers direct access to your team and keep your calls organized with flexible business phone extensions powered by PATLive Flex.
Connect directly to specific team members, departments, or groups
Business phone extensions are short numbers that connect callers directly to specific team members, departments, or groups—no extra phone lines required. With PATLive Flex, extensions are easy to set up and even easier for callers to use.
Create Extensions for Individuals and Teams
Assign unique extensions to individual users or entire groups, like sales or billing. Whether you’re a solo business owner or managing a team, PATLive Flex gives you total control over how calls are routed.
Streamline Internal Call Routing
Say goodbye to missed calls and manual transfers. Business phone extensions allow fast, accurate routing to the right person every time—improving your customer experience and saving your team time.
Works Seamlessly with Live Receptionists
Our virtual receptionists can route callers using your custom extensions or handle the call directly. You decide how much or how little your receptionists manage—and we’ll follow your call flow exactly.
Easy to Manage, Easy to Update
Need to add a new employee? Change a department name? No problem. Update or reassign extensions instantly within the PATLive Flex platform—no IT support needed.
Professional Call Handling Without the Overhead
Give your business the polished feel of a full phone system without the complexity. Business phone extensions can make your team even more organized.
Ready to simplify your call routing?
Try PATLive free and set up your business phone extensions in minutes—no hardware, contracts, or hassles.
Explore all the ways our answering services can help your business
Our 24/7 U.S.-based answering services go way beyond just answering the call to save you time, delight your callers, and book more business.
Scalable
Add new business phone extensions as your team grows—no extra phone lines or hardware required.
Smart
Route calls by person, department, or role using intelligent extensions and call flows inside PATLive Flex.
Seamless
Get set up in minutes. No IT help needed—just simple, professional call routing that works.