Business Contact Management That Keeps Your Team Aligned

Empower your entire team to access the right contact info, every time—no more misdials or missed details.

Centralized Contact Management for Your Whole Business

Keep every contact in one organized, accessible place. Ditch the spreadsheets and disconnected systems. With PATLive, you can manage personal and company-wide contacts in a single, cloud-based platform. Every team member can access shared contact details in real time—keeping communication consistent across every call and message.

Choose Personal or Shared Contacts

With PATLive Flex, you have flexibility to manage contacts the way your business works. Need to keep some contacts private? No problem. Add contacts to your personal list, or make them visible across your entire account.

Smarter Call Analytics with Contact Integration

See who called without having to guess. When a known contact calls, their name automatically appears in your call logs, analytics, and recordings. That means no more sorting through anonymous phone numbers.

Businesses can scale stress-free with an answering service.

Streamline Team Collaboration

Give your team the context they need—instantly. With shared access to business contact info, every receptionist or team member can deliver more personalized, informed service. PATLive ensures your team always has the right information at their fingertips.

Improve Consistency Across Calls and Messages

Professional communication starts with reliable contact data. When your contact info is current and centralized, it reflects across every interaction—calls, messages, and follow-ups. Say goodbye to outdated numbers or missed connections. PATLive ensures your business always comes across polished and prepared.

Built Into the PATLive Flex Platform

Contact management is seamlessly integrated into your PATLive Flex dashboard. Simply sync your contacts in the app, and get back to running your business.

Start Managing Contacts the Smarter Way

Simplify how your team connects with customers—every call, every time. With PATLive’s built-in contact management, you’ll never miss a detail. Keep your team aligned, improve caller recognition, and deliver a more professional experience from day one.

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Explore all the ways our answering services can help your business

Our 24/7 U.S.-based answering services go way beyond just answering the call to save you time, delight your callers, and book more business.

Live Call Answering

Just like having an in-office receptionist, only remotely.

Screening & Transfers

Flexible call answering, screening and transfers.

Message Taking

Get detailed messages when you’re unavailable.

Lead Collection

Capture the information you need from your calls.

Sales Calls

We’ll help answer product questions and process orders.

Scheduling

We can handle appointments, rescheduling & cancellations.

Event Registrations

FAQs and attendee registrations for events.

Integrations

Do even more with our suite of popular integrations.

Emergency Dispatch

24/7 Professional and empathetic service to your emergency service callers.

Web Chats

We can accept web chats from your customers right from your website.

Mobile App

Change your in-office status and get the details of every call with our mobile app.

New Client Intake

Personalized and efficient information capture for new client calls.

Connected

Sync your team with a shared contact list that ensures everyone’s working from the same up-to-date information.

Contextual

See more than just numbers—names and details show up automatically in call logs, analytics, and recordings.

Confident

Know who’s calling and why. Empower your team to deliver professional, personalized service every time.

Frequently asked questions

Not at all. As with nearly all of the PATLive Flex features, you get to pick and choose which tools work best for you.

PATLive’s contact management lets you store, organize, and access contacts from one centralized dashboard. You can add contacts to your personal list or share them across your entire team for consistent communication.

Yes! With shared contact management, any contact you add to your company directory becomes available to all users on your PATLive account—ensuring everyone has access to the same information.

Absolutely. Once a contact is saved in PATLive, their name and details automatically appear in your call logs, analytics, and call recordings—so you always know who called and when.

Nope! PATLive Flex allows you to store an unlimited number of contacts, whether they’re for personal use or shared across your account.

Yes, you can easily update or delete contact information at any time. Your changes will be reflected across the platform instantly.

Not at all. Contact management is built directly into the PATLive Flex platform—no extra tools, integrations, or additional software required. You can sync your contacts on demand directly from the PATLive Flex app.