Business Text Messaging
Turn every call into a meaningful conversation with seamless business text messaging follow-ups powered by PATLive Flex.
Reach Customers When They’re Most Responsive
When a customer calls and doesn’t get through, they may simply move on. With PATLive Flex text messaging, your team can follow up fast—keeping the conversation going with a quick text from the same number they dialed.

Text From the Same Number Your Customers Call
Because our text messaging feature uses your existing PATLive Flex number, your texts come from the same trusted numbers your PATLive Virtual Receptionist answers. That consistency builds trust and improves response rates—no more random/anonymous numbers or missed connections.
Enable in Minutes—No Tech Setup Required
Getting started is simple:
- No IT help needed—it’s all built into your platform
- After your free trial, you can opt to turn on text messaging yourself from the web app system settings, or let us help you!
Deliver Texts Through the PATLive Flex App
All text messaging activity is powered by the PATLive Flex app—your central hub for calls, texts, and settings. From here, your team can send and receive texts, review message history, and manage notifications in real time.
This keeps everything secure, trackable, and easy to manage—whether you’re at your desk or on the go.
Designed to Work With Your Call Flow
PATLive Flex texting works seamlessly with your existing call flow settings. If a customer reaches a receptionist, or even if they don’t leave a message, you can follow up with a friendly text.
Ready to get started?
Business Text Messaging is just one of the valuable tools available with PATLive Flex, a comprehensive communication platform designed to optimize your business interactions.
* Business text messaging is available after the free trial with an activation fee, and is subject to registration approval by The Campaign Registry.
Seamless
Your receptionist and texting come from the same number. No confusion, just clear communication
Instant
Get notified the moment a caller texts back. Respond faster, follow up smarter.
In Your Control
Activate or manage text messaging any time in the PATLive Flex app. No IT support required.