Business Text Messaging

Turn every call into a meaningful conversation with seamless business text messaging follow-ups powered by PATLive Flex.

Reach Customers When They’re Most Responsive

When a customer calls and doesn’t get through, they may simply move on. With PATLive Flex text messaging, your team can follow up fast—keeping the conversation going with a quick text from the same number they dialed.

Text From the Same Number Your Customers Call

Because our text messaging feature uses your existing PATLive Flex number, your texts come from the same trusted numbers your PATLive Virtual Receptionist answers. That consistency builds trust and improves response rates—no more random/anonymous numbers or missed connections.

Enable in Minutes—No Tech Setup Required

Getting started is simple:

  • No IT help needed—it’s all built into your platform
  • After your free trial, you can opt to turn on text messaging yourself from the web app system settings, or let us help you!

Deliver Texts Through the PATLive Flex App

All text messaging activity is powered by the PATLive Flex app—your central hub for calls, texts, and settings. From here, your team can send and receive texts, review message history, and manage notifications in real time.

This keeps everything secure, trackable, and easy to manage—whether you’re at your desk or on the go.

Designed to Work With Your Call Flow

PATLive Flex texting works seamlessly with your existing call flow settings. If a customer reaches a receptionist, or even if they don’t leave a message, you can follow up with a friendly text.

Ready to get started?

Business Text Messaging is just one of the valuable tools available with PATLive Flex, a comprehensive communication platform designed to optimize your business interactions.

Discover PATLive Flex

* Business text messaging is available after the free trial with an activation fee, and is subject to registration approval by The Campaign Registry.

Trustpilot

Seamless

Your receptionist and texting come from the same number. No confusion, just clear communication

Instant

Get notified the moment a caller texts back. Respond faster, follow up smarter.

In Your Control

Activate or manage text messaging any time in the PATLive Flex app. No IT support required.

Frequently asked questions

With PATLive Flex, you can send and receive business text messages from the same number your customers call. It’s built directly into the PATLive Flex app—no extra tools or IT help needed.

Yes! That’s one of the best parts. Your customers will receive texts from the same number they dialed, which builds trust and boosts response rates.

Nope. Text messaging is built into PATLive Flex. You can turn it on after the free trial in your web app settings—no third-party apps required.

You can enable texting during after your free trial is over with a PATLive representative, or by visiting your system settings in the PATLive Flex web app.

Absolutely. PATLive’s two-way texting allows you to respond to messages directly from the Flex app—just like texting from your phone, but professional and secure.

Yes. All text conversations are logged in the Flex app so you can track your message history and follow up as needed.

Yes. All messages are sent through secure channels, and PATLive Flex supports opt-out handling for compliance with SMS regulations.