Stop Spam Calls Before They Waste Your Time

Let your receptionists focus on real customers—PATLive blocks spam calls before they ever ring through.

Take Control of Your Business Phone Line

Spam calls and robocalls don’t just waste time—they cost money. Every call that hits your business line eats into your live receptionist minutes. That’s why PATLive includes built-in spam call blocking powered by Human Detection.

Smiling business owner using smartphone and laptop at home to manage calls with PATLive’s spam call blocking for business.

How Spam Call Blocking Works

When a call comes in, our Human Detection feature presents a simple challenge (like “press 5 to connect”) that only a real person can complete. Bots, auto-dialers, and spam systems fail the challenge—and the call ends there.

Your receptionists never even hear the phone ring.

Real Callers Get Through

We’ve designed this system to be smart and seamless:

Known contacts in your PATLive Flex Contacts are automatically recognized and never challenged.
Once a phone number passes the Human Detection challenge, they won’t be asked again on future calls.
Legitimate callers reach your receptionist without delays or friction.

Friendly Virtual Receptionist handling a call for a law firm

Save Time. Save Money.

By filtering out unwanted calls before they connect, you:

Conserve your receptionist minutes for real business opportunities
Avoid spam disrupting your customer experience
Keep your phone lines clear for the conversations that matter

Whether you’re a solo entrepreneur or managing a busy customer service team, spam call blocking with Human Detection helps you stay focused on your business—not telemarketers.

Always-On Protection

PATLive’s spam filtering works automatically 24/7—so even when your team is off the clock, your phone lines stay protected.

Stop Wasting Time on Spam Calls

Protect your team, your time, and your budget with smart spam filtering built into every PATLive plan.

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Explore all the ways our answering services can help your business

Our 24/7 U.S.-based answering services go way beyond just answering the call to save you time, delight your callers, and book more business.

Live Call Answering

Just like having an in-office receptionist, only remotely.

Screening & Transfers

Flexible call answering, screening and transfers.

Message Taking

Get detailed messages when you’re unavailable.

Lead Collection

Capture the information you need from your calls.

Sales Calls

We’ll help answer product questions and process orders.

Scheduling

We can handle appointments, rescheduling & cancellations.

Event Registrations

FAQs and attendee registrations for events.

Integrations

Do even more with our suite of popular integrations.

Emergency Dispatch

24/7 Professional and empathetic service to your emergency service callers.

Web Chats

We can accept web chats from your customers right from your website.

Mobile App

Change your in-office status and get the details of every call with our mobile app.

New Client Intake

Personalized and efficient information capture for new client calls.

Filtered

Stop spam and robocalls with Human Detection that screens out bots before they ever reach your receptionist.

Efficient

Protect your live receptionist minutes by ensuring only real callers get through—saving time and reducing costs.

Frictionless

Known contacts are never challenged, and real callers only verify once—keeping the experience seamless for your customers.

Frequently asked questions

PATLive uses a built-in Human Detection feature to block spam calls and robocalls before they ever reach your receptionist. It screens callers with a simple challenge that only real people can complete, ensuring that only legitimate calls get through.

No. Once a caller passes the Human Detection challenge, they won’t be asked again on future calls from that same number. This ensures a smooth experience for real customers while keeping spam calls out.

Yes. If a number is saved in your PATLive Flex Contacts, it will never be challenged by the Human Detection system. This allows frequent or VIP callers to reach your team instantly.

Spam call blocking helps businesses save time, reduce interruptions, and protect valuable live receptionist minutes. By stopping robocalls and telemarketers before they connect, your team can stay focused on real customer needs.

Yes. Human Detection and spam call filtering are included as standard features across all PATLive virtual receptionist plans—no extra setup or add-ons required.

Our Human Detection system blocks the vast majority of spam calls, but if a suspicious call gets through, your live receptionist will follow your custom call script to handle it appropriately or flag it for review.