Voicemail Boxes

Here’s how voicemail boxes work with your PATLive services…

Smart Routing That Fits Your Schedule


If there are scenarios when you’d prefer to send callers to voicemail instead of our virtual receptionists taking a message, we have you covered – every plan we offer includes unlimited stand-alone, user, or group-based voicemail boxes.

Example of voicemails on our virtual receptionist mobile app.
Virtual receptionist taking a message, or sending it to your voicemail box.

Callers will never be sent to voicemail unless you direct us to do so


Whether you use voicemail is completely up to you. We’ll never send your callers to voicemail unless you expressly direct us to in your call handling or in your call flow instructions. We can set it up on a schedule, based on an auto-attendant selection, or anytime you tell us to send them to voicemail when we’re attempting to transfer.

Get your voicemails by email or via our apps


If you opt to use voicemail, you’ll receive your voicemails just like your messages. After each call, we’ll email a copy of the voicemail, or we’ll notify you of the new voicemail in our web and mobile apps.

Voicemails available through email or our web and mobile apps.

Integrated

Use voicemail as a seamless part of your PATLive services.


Optional

If you don’t want callers to go to voicemail, we’ll never use it.


Convenient

Receive voicemails alongside your other leads & messages.

Frequently Asked Questions


Sending callers to your PATLive voicemail box keeps your business and personal voicemails separate. Plus, you’ll have access to your voicemails alongside your messages, leads and other information we’re collecting from callers all in one place with our easy-to-use web and mobile apps.

Absolutely. You can even take advantage our voice talent team to have a professional-sounding custom greeting recorded for your voicemail.

Absolutely! Whether you are setting up a departmental or team voicemail box, an after-hours voicemail, or a voicemail box for a specific user, we’ve got you covered!