24/7 virtual assistants help boost home services businesses

Home Services Trends in 2025: What to Expect and How to Stay Ahead

The home services industry is constantly evolving, with 2025 poised to bring new challenges and new opportunities. As customer expectations shift, businesses in sectors like HVAC, plumbing, and roofing must adapt to remain competitive. Here are five key trends shaping the industry and how 24/7 virtual receptionist services can help home service companies thrive.  1….

Mastering Call Handling Skills

Mastering Call Handling Skills: A Guide for Small Businesses

Mastering call-handling abilities is a game-changer for a small business. It directly impacts customer experience, building a lasting relationship with your customers and maintaining a professional image. A positive first impression over the phone can be the deciding factor between gaining or losing a client. Studies show that 54% of customers prefer to resolve their…

A sales funnel diagram illustrating the customer journey stages. The funnel narrows from the top (awareness) to the bottom (action), showing how potential leads are filtered through stages of interest and decision-making before converting into customers.
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Streamlining Your Sales Funnel with PATLive

Running a small business means managing multiple tasks at once, but one of the most critical elements is ensuring your sales funnel is smooth and effective. Missed calls, delayed follow-ups, and a lack of immediate responses can cause potential leads to slip away before they ever become customers. That’s where PATLive comes in—helping you capture…