Insights and resources on virtual receptionists, customer experience, and small business growth.
What is the point in having a traditional office when there are so many tools that make staying connected possible from anywhere in the world? Do you roll your eyes when you see photos of entrepreneurs working from a beach with cocktail in hand? If so, you’re probably just jealous since you’re sitting at an…
The new year has arrived and with it will come new innovations that will blow last year’s out of the water. As we continue to witness the fiery rise of artificial intelligence or AI, we remain resolved that human connection still matters in business. We would argue it’s more important than ever before! As you…
Understanding and speaking without double negatives is communication 101. If we want to be taken seriously by our peers, other professionals or just as human beings on this planet, it’s important to pay attention to the way we represent ourselves through our communication. Poor communication in the workplace has an extremely negative impact that runs…
So, you think you can dance? Oh, wait. That’s for a different blog.So, you think you’re ready to hire an outsourced employee? It’s a difficult decision and there is no clear path for getting from point A to point B. We feel you. The word “outsource” kind of has a bad rep. Most people have…
Business Communication Facts: The modern business has a multitude of choices of tools to communicate with their customers, potential customers, and internally with their team. The list of tools ranges from traditional phone calls to live web chats or automated chatbots. But new technology requires time and money and with a small team, you don’t…
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