Insights and resources on virtual receptionists, customer experience, and small business growth.
Articles focusing on PATLive’s virtual receptionist services, including in-depth feature discussions, how-to guides and best practices when using an outsourced answering service.
At PATLive, we’re all about helping businesses save time and provide great customer service, and, now with our new web and mobile apps, we have new ways to customize your call handling instructions so we can deliver an even better experience for your callers. In this post, we’re going to look at six ways you…
PATLive’s team of U.S. virtual receptionists answer calls 24/7/365 for thousands of businesses nationwide, offering a wide range of services on calls such as call transfers, message taking, lead collection, appointment scheduling, order processing, event registrations, and more. And with PATLive’s flexible approach to call handling instructions (and new web and mobile apps), businesses can customize exactly how their calls are answered. With the number of people working remotely at never-before-seen highs, there…
We know better than anyone that small businesses often come with tight budgets, even as you’re starting to grow. You may be swamped with expenses that you never considered before starting up your own venture like invoicing software, liability insurance, and even pest control for your office if you have one. A small budget quickly…
We’re months into the COVID-19 pandemic, and plenty of businesses still have as many of their employees working from home as possible. Even outside of the pandemic, a large number of businesses have been increasing remote work opportunities for their staff. While there are plenty of great advantages that come with remote working, some businesses…
Virtual receptionists can make your life much, much easier. They can answer all of your calls or any call overflow that you have (it’s up to you!), and high-quality services are able to take messages, capture leads, register customers, and even process payments. Your customers call you, and when you want us to, we’ll be…
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