Bilingual virtual receptionist
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How a Bilingual Virtual Receptionist Can Help your Business

While many American businesses will be working with predominantly English-speaking customers, that’s not always the case. As of 2023, 68 million people in the US speak another language at home, and in some areas, another language is almost as frequently used as English itself.  As a result, many businesses would benefit from having a bilingual…

Holiday customer service
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Should My Nonprofit Use an Answering Service?

Answering Service for Nonprofits Every nonprofit is unique. From the local animal rescue to a nationwide organization helping foster children….to everything in between…the range of services and operations is broad and niche. Despite the different topics and fields of interest, however, there are lots of similarities in how nonprofits operate that serve as common ground…

What Is a Remote Receptionist and How Does It Work?
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What Is a Remote Receptionist and How Does It Work?

Most businesses that grow to a certain point all reach the same realization: They’re getting too many calls, and they need a remote receptionist. This is an exciting time, because it means that your business is thriving and that you’re at the next level of scaling.  It can also be nerve-wracking, especially if the business…

5 Surprising Things an Answering Service Can Do For Your Business
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5 Surprising Things an Answering Service Can Do For Your Business

Answering services have been
around for many, many years.
Perhaps you’ve even used one
in the past for message taking or
call forwarding.

It’s essential that answering
services keep up with the
rapid pace of the business
world, evolving as it does.
The tasks agents manage
now might shock you.

Here’s a list of five surprising
things answering services
can do for businesses today.