Discover PATLive Flex

Powered by the elite technology behind our award-winning live receptionist service, PATLive Flex is a comprehensive communication platform designed to optimize your business interactions.

  • Available with every PATLive Call Answering Service plan
  • Use with your PATLive Virtual Receptionist Service and on its own in our state-of-the-art web and mobile apps
  • Turnkey setup and user-friendly by design — no IT required

PATLive Flex tools at your fingertips

Use as many tools as you need. Customize to fit your business and your workflow.

Featured Tools

Advanced Call Routing

Set custom call schedules to route callers to your team or our receptionists based on your preferences. An optional auto attendant can greet callers and guide them using menu options—ensuring coverage that fits your needs.

Integrations

We can customize integrations with most web based software so receptionists can work seamlessly with the tools you already trust, eliminating duplicate work and keeping information accurate and up to date in real time.

Call Recordings

Review calls anytime to ensure quality, fine-tune scripts, and capture critical details. Access recordings from any device shortly after each call to support consistency and elevate every interaction.

Plus, everything else you need
to optimize your business interactions with one app

Users & User Groups

Easily manage users, groups, and availability so calls are always handled to your exact specifications.

Analytics & Reporting

Get real-time, customizable reports and billing insights to optimize performance and control costs.

Voicemail

Add unlimited voicemail boxes—stand-alone, user, or group-based—to supplement live receptionist if needed.

Spam Call Blocking

Automatically block robocalls and spam callers before they ever reach your receptionist or team.

Phone Numbers

Get a custom number to integrate with receptionists or use to call and text in the convenient app.

Extensions

Assign professional extensions for teams, individuals or locations so callers reach the right person fast.

Contact Management

Manage your business contacts in one place so everyone on your team—and your receptionists—stay up to date.

Text Messaging

Send and receive texts from your PATLive business number—simple, seamless, and professional across any device.

User Statuses

Set your user status in the app and change the way our receptionists handle your calls based on your availability.

PATLive Flex is available with all Call Answering Service plans.

Schedule a consultation to find the PATLive plan that best fits your needs.

Schedule a Consultation