Answering Services for Employment Law Firms
100% US-based • Experienced Legal Answering Service • Affordable Pricing • Flexible Call Scripting
Provide friendly, personal service on every call you receive with our legal answering service, specially tailored for the unique needs of law firms
In employment law, every call matters. Whether it’s a worker reporting harassment, an executive disputing a severance agreement, or a business owner seeking compliance guidance, callers are often under pressure and in need of immediate help. Attorneys need to manage those calls with care, professionalism, and urgency, particularly when in court or dealing with high-stakes cases.
That’s where PATLive comes in.
We provide 24/7 legal answering services tailored to the needs of employment law firms. Our trained, U.S.-based agents serve as a seamless extension of your practice, screening leads, gathering essential information, and creating a professional, reassuring first impression that keeps potential clients engaged and builds trust from the first interaction.
Why Employment Lawyers Choose PATLive
As an employment law attorney, your clients are often navigating some of the most challenging moments of their careers. They may be emotional, confused, or angry. How your firm responds to their first outreach can influence whether they move forward or move on.
PATLive ensures your firm is always responsive, without burdening your internal staff. We answer calls around the clock, provide custom intake tailored to your practice, and ensure every caller feels heard, respected, and valued.
24/7 Availability Without Hiring More Staff
Workplace disputes do not wait for business hours. Whether someone is calling late at night about a wrongful termination or seeking help during a lunch break, we ensure your firm is accessible whenever they reach out.
PATLive provides:
· 24/7/365 live answering
· After-hours, overflow, and weekend support
· Holiday coverage without requiring you or your team to stay on call
No more missed leads due to voicemails or unanswered lines.
Legal-Specific Training, Customized for Your Firm
PATLive agents are not just receptionists. They’re trained to handle legal calls with discretion and clarity. We work with you to build scripts that reflect your tone, branding, and intake process, ensuring callers receive consistent, professional service that feels like it’s coming directly from your office.
We collect the information that matters most to you, including:
· Type of employment issue (e.g., discrimination, unpaid wages, contract disputes)
· Key dates, employer details, and other case-relevant facts
· Contact preferences and urgency level
· Any red flags or disqualifiers based on your firm’s criteria
Our agents follow your instructions precisely—transferring urgent calls, scheduling consultations, or flagging specific case types for immediate review.
Every Call Is Handled with Care
Employment law is personal. Callers may feel embarrassed, vulnerable, or distrustful. PATLive’s agents are trained to:
· Listen empathetically without offering legal advice
· De-escalate frustrated or emotional callers
· Maintain complete confidentiality and professionalism
· Keep conversations focused while respecting the caller’s emotions
Your clients deserve to feel heard. We make sure they do.
Seamless Integration and Real-Time Updates
We integrate with your existing tools—like calendars, CRMs, or intake software—so every handoff is smooth. After each call, you’ll receive real-time summaries with all the information your team needs to follow up efficiently and effectively.
No double entry. No lost leads. Just streamlined support for your practice.
Scalable for Solo Attorneys and Growing Firms
Whether you’re a solo employment lawyer or part of a larger litigation team, PATLive scales to meet your needs. Use us as your full-time virtual receptionist or backup for your in-house staff—we’re flexible, cost-effective, and always professional.
Start Your Free Trial Today
Experience what it’s like to have your phones covered by legal answering specialists. PATLive helps employment law attorneys stay responsive, protect their time, and never miss a valuable lead. Start your free trial today and let us help you deliver the professionalism your clients expect, right from the very first call.