Leaders Making a Difference: Managing a team and delegating work can be a huge undertaking, which most managers are able to shoulder well. Being the kind of leader that actually inspires their team while still commanding respect and getting things done, however, is something a little special. Most managers and leaders want to fit this…
Are you having a hard time getting new customers? Small businesses can find it difficult to generate new, qualified leads when business is slow. Here are some no-nonsense ideas for bringing all the leads to the yard.
It’s October and Halloween is just around the corner, and we all know Halloween means piles and piles of free candy. Free candy is usually a good thing. When I was growing up, my grandpa Tommy had a whole bread box brimming with full-sized candy bars. My sister and I put away at least 3…
While many American businesses will be working with predominantly English-speaking customers, that’s not always the case. As of 2023, 68 million people in the US speak another language at home, and in some areas, another language is almost as frequently used as English itself. As a result, many businesses would benefit from having a bilingual…
Our customer service agents love their jobs. We can say that and know it’s the truth without feeling braggadocious. The PATLive culture is one that creates a fun, family feeling while also praising hard work, creative thinking and sticktoitiveness. We believe it’s our culture that allows us to create the high-touch, quality customer experience we…
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