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Press releases and news articles related to PATLive.
We’re excited to announce the launch of our new PATLive Help Center—your one-stop destination for all things PATLive! Whether you’re a new user or a long-time customer, our Help Center is packed with resources to help you get the most out of our services. From detailed how-to guides to best practices for call handling, our…
Tallahassee, FL – July 31, 2024 – PATLive, a leader in virtual receptionist and call answering services, is proud to announce the release of its new Vision, Mission, and Guiding Principles. As the company continues to evolve and adapt to the ever-changing landscape of customer service and technology, these new statements reflect PATLive’s dedication to…
PATLive has been in business for over thirty years, serving hundreds of thousands of customers over that time with our automated and human-powered services. We’ve grown up through the evolution of the internet, email, smartphones, instant messaging, texting and coming-soon, AI. As a company centered around the telephone, these shifts have impacted our roadmaps and…
Tallahassee, FL – July 26, 2024 – PATLive, a leader in remote virtual receptionist and answering services, is excited to announce its participation in The HUGE Convention, the largest home services convention in the world. The event will take place in Nashville, TN from August 22-24, 2024. The HUGE Convention is renowned for bringing together business…
TALLAHASSEE, Fla., June 13, 2024 — PATLive, a leader in remote virtual receptionist and answering services, is excited to announce the permanent implementation of a 32-hour workweek. Having successfully trialed the program under a year-long evaluation period, PATLive’s CEO, Jackie Gonzalez, decided to make the new work hours a permanent fixture at PATLive. “I don’t think it’s news to anyone…
TALLAHASSEE, FL, February 13, 2024 — PATLive, a leading provider of professional answering services for small businesses, is excited to announce an integration with Jobber, an award-winning operations management software for home service businesses. With this new service integration, PATLive and Jobber work together seamlessly, combining PATLive’s 24/7 answering service with Jobber’s all-in-one operations platform….
Owners of home service businesses have a lot on their plates. Answering phone calls is only a small part of your work. In addition, you must focus on providing a good customer experience, managing your business, keeping track of schedules, handling invoices, and giving price quotes for services. In short, you have a lot going…
In recent years, a transformative shift in terrain of business communication has occurred. Companies are now seeking new and creative ways to connect with their customers. As a result, web chats have emerged as the frontrunner in digital customer engagement. According to Invesp, 73% of customers prefer live chat when communicating with a business. In…
Jackie Gonzalez is selected as PATLive’s first female CEO in it’s 33 year history.