PATLive Serves as an Extension of Your Team with New Web and Mobile Apps

PATLive Serves as an Extension of Your Team with New Web and Mobile Apps

PATLive’s team of U.S. virtual receptionists answer calls 24/7/365 for thousands of businesses nationwide, offering a wide range of services on calls such as call transfers, message taking, lead collection, appointment scheduling, order processing, event registrations, and more. And with PATLive’s flexible approach to call handling instructions (and new web and mobile apps), businesses can customize exactly how their calls are answered.   With the number of people working remotely at never-before-seen highs, there…

Virtual Receptionists at work

4 Unexpected Ways a Virtual Receptionist Helps Your Business

There are plenty of advantages to hiring virtual receptionists that you’re likely already familiar with. Having someone else handle incoming calls is an enormous time-saver, and the fact that you can pass off the task to someone who will treat your customers as well as you do is a huge advantage. You and your staff…

Getting Personal With Customers

4 Creative Ways to Provide Personalized Service for Customers

Customers have higher expectations than ever before. Customers know it, and businesses know it, and it’s true all over the world. It’s not enough to simply answer a call fast, or even to just be friendly while rattling off your strict company policies. Customers want more than that. Personalized customer service is the new standard of…