Business technology trends are typically linear and progressive. They tell us a lot about what technology is standard now and what we can expect to need or have available in the future. Having a solid understanding of what’s happening is key, it’s what our customers will come to expect and how we’ll need to evolve…
Most businesses that grow to a certain point all reach the same realization: They’re getting too many calls, and they need a remote receptionist. This is an exciting time, because it means that your business is thriving and that you’re at the next level of scaling. It can also be nerve-wracking, especially if the business…
Generate Leads for Your Small Business We’re just a few months from 2024, which means small business owners are soon to be knee-deep in holiday preparations while also planning for the new year. With many small businesses adjusting on the fly over the past couple of years, business planning will look a little different this…
Many small businesses live and die by their ability to connect and make a good impression with customers over the phone – so it’s integral that all channels are open for contact night and day. An after hours answering service can help you grow your business by creating memorable experiences 24 hours a day, 7…
Diamond Equity Investments is a real estate investment organization that purchases, renovates, and resells single-family homes, multi-family buildings, commercial properties, and land. Founded by Dan Breslin in 2006, Diamond Equity Investments offers fast and convenient sales for sellers in Atlanta, Chicago, and Philadelphia and their outlying areas. Too Many Phone Calls Diamond Equity Investments began as…
If you were to be on the lookout for a new in-office receptionist, you’d almost certainly take a decent amount of time to find the right person. You’d review resumes, interview multiple candidates, and make sure that your future employee had all the skills and traits necessary to do the job well while fitting in…
Congratulations! The day is here when you’re getting so many calls that it’s interrupting your day-to-day life or you simply can’t handle them all. While this doesn’t feel like an exciting thing, it means that your business has grown, and you need help managing incoming calls. At this point, growing businesses like yours turn to…
James Mullaney is a family law attorney serving the Jacksonville, FL area for over 20 years. With his experience and personable approach, James focuses on reducing the emotional toll of family legal disputes by making smooth transitions for clients and their families with fast resolutions and great service. Why This Lawyer Needed an Answering Service …
If you’re reading this, there’s a solid chance that you’re considering hiring an answering service for your small business. Congratulations – this is an exciting step, and it means that your business is growing and you’re being proactive about providing excellent customer service. Choosing a small business answering service or knowing how to get the…
At PATLive, we’re all about helping businesses save time and provide great customer service, and, now with our new web and mobile apps, we have new ways to customize your call handling instructions so we can deliver an even better experience for your callers. In this post, we’re going to look at six ways you…