Running a small business means managing multiple tasks at once, but one of the most critical elements is ensuring your sales funnel is smooth and effective. Missed calls, delayed follow-ups, and a lack of immediate responses can cause potential leads to slip away before they ever become customers. That’s where PATLive comes in—helping you capture…
Why Appointment Scheduling for Home Services is Essential In the fast-paced world of Home Service Businesses, time is everything. From HVAC repair teams to lawn care professionals, efficient appointment scheduling can be the difference between a smooth operation and a chaotic day. With technicians in the field, unexpected changes in job lengths, and customers needing…
We’re excited to announce the launch of our new PATLive Help Center—your one-stop destination for all things PATLive! Whether you’re a new user or a long-time customer, our Help Center is packed with resources to help you get the most out of our services. From detailed how-to guides to best practices for call handling, our…
When it comes to running a business, providing excellent customer service is crucial. Many companies are turning to virtual receptionists for their efficiency and cost-effectiveness, but several misconceptions still persist. In this blog, we’re setting the record straight on some of the most common myths about virtual receptionists and showing how they can benefit your…
Did you know that 80% of customers won’t leave a voicemail if their call is unanswered (Forbes), and 84% of consumers say that customer service plays a significant role in their decision to stay loyal to a brand? In fact, one poor experience can be enough to drive customers away (JindalX). With so much on…
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