PATLive's front desk receptionists undergo extensive training to ensure a seamless and professional experience for your customers.

Maximizing PATLive Services: Your Onboarding Journey

At PATLive, we aim to ensure you maximize our services from day one. Our specialized Onboarding Team is dedicated to working with new clients during the first 30 days, offering personalized support and tailored solutions to meet your business needs. Why Onboard? The onboarding process is essential for integrating PATLive’s services seamlessly with your business…

PATLive’s New Vision, Mission, and Guiding Principles Set to Inspire Success

Tallahassee, FL – July 31, 2024 – PATLive, a leader in virtual receptionist and call answering services, is proud to announce the release of its new Vision, Mission, and Guiding Principles. As the company continues to evolve and adapt to the ever-changing landscape of customer service and technology, these new statements reflect PATLive’s dedication to…

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Our Vision, Mission and Guiding Principles – From the CEO

PATLive has been in business for over thirty years, serving hundreds of thousands of customers over that time with our automated and human-powered services.  We’ve grown up through the evolution of the internet, email, smartphones, instant messaging, texting and coming-soon, AI. As a company centered around the telephone, these shifts have impacted our roadmaps and…

seamless interactions by virtual receptionists

Seamless Customer Interactions with Virtual Receptionists

For small and medium sized businesses exceptional customer service is crucial. Customers expect quick responses, personalized service, and seamless interactions. 75 percent of callers will not leave a voicemail, and about 85 percent of callers, who don’t reach you on the first call, will not call back. Instead, they will call your competitors. This is where…

PATLive to Exhibit at the 2024 HUGE Convention in Nashville 

Tallahassee, FL – July 26, 2024 – PATLive, a leader in remote virtual receptionist and answering services, is excited to announce its participation in The HUGE Convention, the largest home services convention in the world. The event will take place in Nashville, TN from August 22-24, 2024.  The HUGE Convention is renowned for bringing together business…