Insights and resources on virtual receptionists, customer experience, and small business growth.
TALLAHASSEE, Fla., June 13, 2024 — PATLive, a leader in remote virtual receptionist and answering services, is excited to announce the permanent implementation of a 32-hour workweek. Having successfully trialed the program under a year-long evaluation period, PATLive’s CEO, Jackie Gonzalez, decided to make the new work hours a permanent fixture at PATLive. “I don’t think it’s news to anyone…
If you own a home service business, this one’s for you. For most home service businesses, phone calls are the single greatest source for new customers. If your sink is spewing gallons of water all over the kitchen or you just discovered a termite infestation, you’ll probably pick up the phone rather than waiting for…
It’s been about six months since Thanksgiving, and it’s the perfect time to reflect on what we’re grateful for. Gratitude is an important part of our value system at PATLive. So, we’ve put together a list of the best quotes on gratitude. I promise these quotes will warm your heart.
The way your customers experience your business is paramount to your success. Focusing your attention on a great product and high service levels is a start, but your customer should be front of mind when you begin exploring every touchpoint they have with your brand. Touchpoints that miss the mark – delivering ads to the…
The time has come and your journey has begun. Though you can’t be sure what dark roads you will encounter, you can be certain you will find your destiny at the end. There are no wizards. No wraiths. No lords, ents, or imps. There is only your business, its customers, and their experience. I’m talking…
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