Technology Trends: Image displays IOT cloud connected to devices

Technology Trends and Tools Businesses Should Watch Out For

Business technology trends are typically linear and progressive. They tell us a lot about what technology is standard now and what we can expect to need or have available in the future. Having a solid understanding of what’s happening is key, it’s what our customers will come to expect and how we’ll need to evolve…

Holiday customer service
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Should My Nonprofit Use an Answering Service?

Answering Service for Nonprofits Every nonprofit is unique. From the local animal rescue to a nationwide organization helping foster children….to everything in between…the range of services and operations is broad and niche. Despite the different topics and fields of interest, however, there are lots of similarities in how nonprofits operate that serve as common ground…

What Is a Remote Receptionist and How Does It Work?
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What Is a Remote Receptionist and How Does It Work?

Most businesses that grow to a certain point all reach the same realization: They’re getting too many calls, and they need a remote receptionist. This is an exciting time, because it means that your business is thriving and that you’re at the next level of scaling.  It can also be nerve-wracking, especially if the business…