Insights and resources on virtual receptionists, customer experience, and small business growth.
Times are changing fast.
Businesses have to adapt at the speed of their customers in order to stay viable. Answering services are no different. As times (and the needs of customers) change, it’s essential an answering service change too. That means that answering service you partnered with in 1999 is doing way more than taking messages.
Read on to learn more about the types of calls modern day answering services can manage for business.
Answering services have been
around for many, many years.
Perhaps you’ve even used one
in the past for message taking or
call forwarding.
It’s essential that answering
services keep up with the
rapid pace of the business
world, evolving as it does.
The tasks agents manage
now might shock you.
Here’s a list of five surprising
things answering services
can do for businesses today.
As a business owner, receptionists help make your world go around by taking simple tasks off your hands so you can focus on the big picture. They can do almost anything for your business such as eliminate the ringing phone, screen calls, support clients, manage your calendar, process payments – the list goes on and…
There are plenty of advantages to hiring an answering service that you’re likely already familiar with. Having someone else handle incoming calls is an enormous time-saver, and the fact that you can pass off the task to someone who will treat your clients as well as you do is a huge advantage. You and your…
We know better than anyone that small businesses often come with tight budgets, even as you’re starting to grow. You may be swamped with expenses that you never considered before starting up your own venture like invoicing software, liability insurance, and even pest control for your office if you have one. A small budget quickly…
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