Insights and resources on virtual receptionists, customer experience, and small business growth.
Running a small business means managing multiple tasks at once, but one of the most critical elements is ensuring your sales funnel is smooth and effective. Missed calls, delayed follow-ups, and a lack of immediate responses can cause potential leads to slip away before they ever become customers. That’s where PATLive comes in—helping you capture…
Why Appointment Scheduling for Home Services is Essential In the fast-paced world of Home Service Businesses, time is everything. From HVAC repair teams to lawn care professionals, efficient appointment scheduling can be the difference between a smooth operation and a chaotic day. With technicians in the field, unexpected changes in job lengths, and customers needing…
Business communication is the lifeblood of any business. Whether yours is focused around sharing info with team members, engaging with stakeholders, or making big decisions, how you communicate can make or break your success. From downward communication that streams through employees to management or nonverbal cues in face-to-face meetings, understanding and mastering different types of…
Did you know that almost half of businesses out there use call center software already as part of their phone system? That number is also set to increase. A solid inbound call-handling service is key to small business success. Every missed or mishandled call is a lost opportunity – whether it’s a sale, a dissatisfied…
We’re excited to announce the launch of our new PATLive Help Center—your one-stop destination for all things PATLive! Whether you’re a new user or a long-time customer, our Help Center is packed with resources to help you get the most out of our services. From detailed how-to guides to best practices for call handling, our…
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